⚡ Shipping Policy

Processing Time:

Processing times may be extended during peak seasons or promotional events.

Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been prepared and dispatched, you will receive a confirmation email with tracking details.

Estimated Delivery

United States:

3–7 business days after shipment.

International Orders:

7–15 business days depending on destination and customs processing.

Please note that delivery times are estimates and may vary based on carrier conditions.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive an email containing your tracking number and carrier information so you can monitor the progress of your delivery.

Delays & Customs

Delivery delays may occasionally occur due to circumstances beyond our control, including holidays, weather disruptions, or customs processing.

International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the customer.

Lost or Stolen Packages

If tracking information shows that your package has been delivered but you are unable to locate it, please contact our support team at hello@ladam.shop. We will assist you in filing a claim with the shipping carrier and help determine the next steps for resolution.